Shipping & Returns
Orders will usually be shipped within 1-2 working days.
Q: Do you offer shipping worldwide?
A: Yes, we do!
Q: How long will it take to get my order?
A: In Australia, the delivery is 1-7 working days. Outside of Australia it is 2-10 working days.
Q: How much does shipping cost?
A: In Australia, standard delivery is $10, express delivery $15. Outside of Australia standard delivery is $21.5 with AusPost, express delivery $34.5 with DHL.
RETURNS & EXCHANGE
Please note that returns for exchange / credit & refund must meet the following requirements:
- Full price items only.
- Garment/s will need to be sent back to us within 30 days of delivery.
- Garments should be returned new, unused and with all tags still attached.
Returned items that have been worn, washed, damaged or altered from their original state will not be accepted.
Any item purchased on Sale can be returned for a credit note or exchange.
Q: How do I return my item?
A: If you would like to return your items please follow the steps below.
STEP 1: Contact Décoll Sport within 10 days of your delivery notifying us of your return/exchange email@example.com
STEP 2: Our team will respond with an RA (Return Authorisation Number and a returns form)
STEP 3: Complete the returns form that came with your order or return it via email.
STEP 4: Wrap up and send your order back to
50 Grange Road
Sandringham, VIC 3191
Please note once your return has been received, it can take up to 5-7 days for your refund to be processed.