Shipping & Returns
SHIPPING
Orders will usually be shipped within 1-2 working days.
Q: Do you offer shipping worldwide?
A: Yes, we do!
Q: How long will it take to get my order?
A: In Australia, the delivery is 1-7 working days. Outside of Australia it is 2-10 working days.
Q: How much does shipping cost?
A: In Australia, standard delivery is $10, express delivery $15. Spend over $150 and get free domestic shipping.
Outside of Australia Express delivery is $60 with DHL. Spend over $450 and get free international shipping.
**Please note that we do not pay for international transport taxes and duties.
RETURNS & EXCHANGE
Please note that returns for exchange / credit & refund must meet the following requirements:
- Full price items only.
- Garment/s will need to be sent back to us within 30 days of delivery.
- Garments should be returned new, unused and with all tags still attached.
Returned items that have been worn, washed, damaged or altered from their original state will not be accepted.
Any item purchased on Sale can be returned for a credit note or exchange.
Q: How do I return my item?
A: If you would like to return your items please follow the steps below.
STEP 1: Contact Décoll Sport within 10 days of your delivery notifying us of your return/exchange info@decollsport.com
STEP 2: Our team will respond with an RA (Return Authorisation Number and a returns form)
STEP 3: Complete the returns form that came with your order or return it via email.
STEP 4: Wrap up and send your order back to
Decoll Sport
50 Grange Road
Sandringham, VIC 3191
Please note once your return has been received, it can take up to 5-7 days for your refund to be processed.
Designed for all athletes
We are tired of the stock standard equestrian fashion that is on the market, offering too much bling and little practicality. So we decided that we would design exactly what we wanted; a brand that bridges contemporary fashion with sport to create a highly functional and comfortable product.
So who are we?
Decoll Sport was founded by two women based in Melbourne who have grown up riding horses together. We have done it all from riding school, to pony club, and all the way up to FEI level competition. We understand what riders and horses need because we have struggled to find suitable products for years! We have spent months developing, testing and improving our products so that you can use them with ease.
Our aim is to innovate & create modern sports apparel that can perform in range of disciplines from the everyday to competition! Our collections provide functional horse and rider wear that is designed to fit.
Stay tuned
But, we are not stopping there! We have so many exciting new collections coming very soon so watch this space ...